Streaming Video from John Stossel
Each month, we post new streaming video from John Stossel on issues that we believe students will find interesting and thought-provoking. Click the link below to view the video, and then take our quiz to see how you do.
View the "Customers Get Even" video
"Customers Get Even" Quiz
1.
The Internet has changed the balance of power, empowering "the little guy" when dealing with large, powerful corporations.
True
False
2.
If a customer complaint ranks high in a Google search, you can depend on it to be reliable.
True
False
3.
Because the Internet can publicize customer complaints widely and quickly, companies can't afford to ignore such complaints.
True
False
4.
Some consumer complaints may be unfair or unreasonable.
True
False
Click this link to
VIEW THE ANSWERS
To go to our current month's streaming video clip,
and a full list of our available streaming video clips,
CLICK HERE
.